Content
Module 1: Introduction to Power Virtual Agents
- Understanding conversational AI with chatbots
- Low code/no code chatbots with Power Virtual Agents
- Power Virtual Agents licences
- Lab:
– Setting up an Office 365 tenant Signing up for Power Virtual Agents licence –
– Building your first chatbot
– Create topics from webpages
– Improve your chatbot using entities, variables, and topic redirects
Module 2: Power Automate & other integrations
- Integration of Power Automate flows into Power Virtual Agents chatbots
- Lab:
– Integrate with prebuilt Power Automate flows
– Building Power Automate flows for your chatbot
– Authentication
– Exporting and importing a chatbot
Module 3: Power Platform & Microsoft Teams
- Integration of Power Virtual Agents chatbots into Microsoft Teams
- Lab:
– Create a chatbot in Microsoft Teams
– Control who can chat with the chatbot
Module 4: Optimization Best practices for writing topic trigger phrases
- Chatbot conversation styles Analytics, monitoring, and chatbot performance improvements
- Lab:
– Chatbot topic design
Module 5: Extending Power Virtual Agents (Optional)
- Extending Power Virtual Agents with Bot Framework Composer
- Lab:
– Advanced authoring with Bot Framework Composer
– Adding a telephone number to your chatbot using AudioCodecs