After completing this course, you will be able to:

•  Deploy the FortiVoice on your network
•  Configure and set up HA for large scale deployments
•  Install and set up extensions for both internal and external users
•  Create groups to manage calls and configuration options
•  Set inbound and outbound dialing rules to meet customer requirements
•  Use and manage Auto Attendant menus and options
•  Understand system advanced features
•  Monitor system via logs and traces to ensure the system is setup correctly
•  Generate call reports and invoices based upon user or trunk activity
•  Provide access and rights to users within the user portal
•  Configure auto dialer and campaigns
•  Deploy gateway and local survivable systems
•  Deploy softclients for mobile workers