Objective
On completion of this course, the following learning outcomes will be achieved:
- Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy (DITS) decisions
- Leverage digital strategy to respond to digital disruption
- Understand relationships between DITS with the Service Value System to create value
- Use DITS to remain viable in environments disrupted by digital disruption, achieve market relevance and operational excellence
- Identify and risks and opportunities in DITS
- Define, advocate and implement Digital & IT Strategy